This Privacy Policy explains how Binhar Architecture and Design Studio (“Binhar”, “we”, “us”, “our”) collects, uses, shares, and protects your information when you visit binhardesigns.com (the “Website”) or interact with us through forms, email, calls, WhatsApp links, or social media.
By using the Website, you agree to this Policy. If you do not agree, please do not use the Website.
- Entity: Binhar Architecture and Design Studio
- Website: binhardesigns.com
- Nature of business: Architecture, interior design, and related consulting services
- Contact email: info@binhardesigns.com
- Phone: +91 9845071289
- Business address: 13 Gollahalli, Uttarahalli Hobli, Anjanapura 10th Block, Bangalore – 560083, Karnataka, India
- Grievance Officer (DPDP Act, 2023): Privacy Desk (Interim), Email: info@binhardesigns.com, Phone: +91 9845071289, Address: 13 Gollahalli, Uttarahalli Hobli, Anjanapura 10th Block, Bangalore – 560083, Karnataka, India. Hours: Mon–Fri, 10:00–18:00 IST. We acknowledge within 48 hours and aim to resolve within 7–30 days.
Under India’s Digital Personal Data Protection Act, 2023 (DPDP Act), Binhar is the Data Fiduciary that determines the purposes and means of processing your personal data.
A) Information you provide directly
- Contact/enquiry forms: name, email, phone, city, project details, budget, preferred timeline, any files you upload.
- Consultation/call-back requests: name, email, phone, availability.
- Client engagements: billing details, postal address, project contracts, approvals, sign-offs, and communications.
- Testimonials/media consent: quotes, photos, videos with your permission.
B) Information collected automatically
- Usage & device data: IP address, device identifiers, browser type/version, pages viewed, time on site, referring pages, approximate location (city/country).
- Cookies & similar tech: cookies, pixels, and local storage for preferences, performance, analytics, ads, and security.
C) Information from third parties
- Analytics/ads partners (e.g., Google, Meta) provide aggregated insights (conversions, demographics where available).
- Communication/social platforms (e.g., WhatsApp, Instagram) when you engage with our official links or profiles.
We do not intentionally collect sensitive personal data unless necessary for a specific lawful purpose and with your consent.
| Purpose | Examples | Lawful Basis |
|---|---|---|
| Respond to enquiries | Call-back, proposals, clarifications | Consent; Legitimate uses |
| Provide services | Design proposals, contracts, invoicing | Contractual necessity |
| Improve Website | Analytics, performance measurement | Legitimate uses; where required, Consent |
| Marketing & updates | Case studies, newsletters (if any) | Consent; Legitimate uses |
| Security & fraud prevention | Detect/mitigate abuse, spam control | Legitimate uses; Compliance with law |
| Legal & compliance | Tax, accounting, regulatory requests | Compliance with law |
You may withdraw consent at any time (see Your Rights).
We and our partners may use cookies/pixels to remember preferences, measure engagement (e.g., Google Analytics 4), run/measure ads (e.g., Google Ads, Meta/Instagram), secure forms (e.g., reCAPTCHA, if enabled), and embed maps (e.g., Google Maps).
Managing cookies: Control cookies in your browser settings. Where required, we show a cookie banner to accept/decline non-essential cookies.
We do not sell personal data. We may share it with:
- Service providers/processors: hosting, analytics, email/SMS/WhatsApp tools, CRM, payment/invoicing, and IT/security vendors—under confidentiality and data-protection terms.
- Project partners/subcontractors: on a need-to-know basis for your project (e.g., consultants, contractors).
- Legal/regulatory bodies: when required by law or to protect rights, safety, and property.
- Business transfers: in the event of a merger, acquisition, or reorganization, subject to this Policy or further notice.
Some providers may process data outside India. Where applicable, we ensure appropriate safeguards consistent with the DPDP Act and other laws.
We do not sell personal data. We may share it with:
- Enquiries: typically 12–24 months from last interaction.
- Client/project records: 7–10 years or as required by law/professional standards.
- Marketing data: until you unsubscribe or withdraw consent.
- Security logs: retained per operational/legal needs.We may keep de-identified/aggregated data longer for analytics.
We use reasonable technical and organizational measures (HTTPS, access controls, software updates). No method is 100% secure; if a breach with material risk is detected, we will take appropriate steps per applicable law.
Subject to law, you may request:
- Access to your personal data
- Correction of inaccurate/incomplete data
- Deletion/erasure (subject to legal exceptions)
- Withdraw consent where processing is based on consent
- Grievance redressal via our Grievance Officer
- Nominate a person to exercise your rights in case of incapacity or death (DPDP)
How to exercise rights: email info@binhardesigns.com with subject “Data Rights Request.” We may verify your identity before acting. If you are in the EU/EEA/UK or other jurisdictions, you may have additional rights (e.g., portability, objection, restriction).
Our Website is intended for general audiences and is not directed to children below the applicable age for online consent. If you believe a child has provided personal data, contact us to delete it.
Links to third-party sites and embedded content (e.g., maps, social posts) are governed by their own privacy policies. We are not responsible for their practices.
